After Sale Support

Thank you for your purchase with Ergonomicsdirect. We greatly value your support. Thank you for visiting our post-sale information page.

Your workstation setup is a critical part of ensuring that you get the most out of your new ergonomic product. A small tweak to your workstation setup can sometimes make a substantial difference to your experience of the product as well as your overall comfort. If you have purchased a chair or desk we offer a free 5-minute information session via the phone or a digital platform to assist with ensuring that you are correctly and optimally set up. Please email to make use of this offer. Alternatively, you can purchase a full assessment session by clicking here.

If you have not received it yet, the chair adjustment guidelines for the Ergo Office and Ergo Exec chairs can be downloaded from the website:

  • Ergo Office Ergonomic chair – here
  • Ergo Exec Ergonomic chair – here

Our easy to follow, illustrated sitting and standing workstation setup guidelines can be downloaded here

Please feel free to visit our FAQ’s page where you can find bucketloads of useful information. We also have an extensive library of blogs with useful information, tips and videos. Alternatively, please contact us on 021 426 2378 or email us at and we will put you in contact with the staff member best equipped to handle your specific question or enquiry. 

Please keeping your proof of purchase for any future enquiries.

We would greatly appreciate it if you can please rate the product you purchased. Product ratings provide valuable insights to other customers and can assist with their decisions about which product is the best option for their specific needs. 

Alternatively, you can please rate our service and product offering as a business on Google. (Click on our Google Listing to leave a review)

Last but not least follow us on our social media pages if you want to stay updated on what is happening in the ergonomics industry – useful information presented in a fun way and frequent competitions to take part in!

Yours in ergonomics

The Ergonomicsdirect Team